Welcome to Parkomate Help & Support. Whether you're evaluating smart parking, mid-deployment, or running a live site, our team is here to help.
Getting help
The fastest way to reach us is the Contact page, or WhatsApp/phone using the details in the site header and footer. For live-site issues, quote your site name so we can pull up your configuration.
Support hours
Sales & assessments: Mon–Sat, 9:30 am – 6:30 pm IST. Deployment & on-site support is scheduled per project SLA; critical-site escalations are handled on priority.
What we support
Parking management software, guidance systems (indoor/outdoor PGS, LED signage), ANPR & access control, boom barriers and allied infrastructure — designed, installed and maintained in-house.
FAQ
Common questions
How do I book a free site assessment?
Use the “Request a free site assessment” button anywhere on the site, or the Contact page. Our engineering team surveys first, then recommends.
Do you provide installation and maintenance?
Yes — everything is designed, installed and supported in-house, so you have one accountable partner from survey to service.
How do I report an issue on a live site?
Contact us via the Contact page or the phone/WhatsApp in the header, and mention your site name. Critical-site issues are escalated on priority.
Can I get a demo before buying?
Absolutely. Request a demo from any product page or the Contact page and we’ll walk you through the system end-to-end.
What areas do you serve?
We deliver across India. Share your location on the Contact form and we’ll confirm coverage for your site.